Subfloor preparation, tear-out and tile repair across New Castle County.
Most floors that fail did not fail at the surface. They failed underneath, and the tile or the plank on top simply reported the problem. A dip in a subfloor becomes a hollow tile that eventually cracks; a soft or moving section becomes a grout line that opens up in a straight run; an old adhesive bed left in place becomes a floor that never sits flat no matter what goes over it. So the preparation is genuinely the job rather than the preamble to it. That means lifting old tile, vinyl or carpet out properly, taking the residue with it, and then checking the subfloor for flat and for movement before deciding what it needs. Sometimes that is a self-levelling pour, sometimes it is fixing a squeaking or springing section, sometimes it is backer board so tile has something stable to bond to. Repairs are worth asking about before replacing a whole floor. A handful of cracked or drummy tiles, a failed grout run, or a threshold that has come loose is often a repair rather than a tear-out, and you will get a straight answer about which one you are actually looking at rather than an automatic quote for the larger job.
Floor and wall tile, mosaic, marble and pattern work, set to a layout that is planned before anything is stuck down.
02Hardwood, luxury vinyl plank and laminate through living space, laid to run with the room rather than against it.
03Shower walls, floors, pans and niches, with the waterproofing prep done before any tile is set over it.
04Backsplashes and kitchen floors, cut around outlets and cabinet runs so the pattern still reads as one piece.
Tile is not a trade you can rush or hand off halfway. The person who measures your floor is the person who sets it.
Substrate checked flat and sound first, because tile telegraphs every dip and every soft spot beneath it.
Where the full tiles land and where the cuts fall is decided before anything is stuck down.
Set to a line, spaced consistently, then grouted and trimmed so the edges are finished rather than filled.
Where a job crosses into licensed plumbing or electrical, you are told plainly, not sold it.
5.0 on Google · Every quote below is a real Google review of BESA Flooring and Tile, in the customer’s own words.
Frank did an amazing job on our floors! He was very professional and did an excellent job. Besa Flooring and Tile LLC were so easy to work with and very efficient! We highly recommend them for flooring work!
Reviews are shown verbatim from BESA Flooring and Tile’s Google Business Profile, with surnames shortened to an initial.
Tell us the room and what you want on the floor. You get a straight number and a straight scope.
Call or text (302) 803-1160 with the room and roughly the square footage. Photos help.
Subfloor, moisture and how flat it actually is, because that decides the prep and the price.
One number, and a plain answer about which parts are licensed plumbing or electrical work.
Laid to the agreed layout, grouted, trimmed, and the room left clean.
Based in Wilmington, working across New Castle County. A little outside it, call and ask.
Tell us the room and what you want on the floor, and you will get a straight number.
